How long does it take to get up and running?

Most systems are live within 2–3 weeks of your first call. We don't do multi-month discovery phases or drawn-out onboarding. You'll see real output before the end of the first month.

Why Pelagova instead of hiring another employee?

An employee costs $40–60k per year, needs managing, takes sick days, and can't answer calls at 9pm. The systems we build work around the clock, don't need supervision, and cost a fraction of a hire. They also scale — your costs don't grow with your call volume.

Yes. Voice and text AI handle calls, follow-up, and booking. Workflow automation handles scheduling, reminders, and collections. Intelligent integrations connect your store, suppliers, and back office so nothing gets retyped. We use the right tool for each job — which sometimes means AI, and sometimes means a well-built automation that doesn't require it.

Can this work with my existing software?

Usually yes. We build around what you already use — your phone system, CRM, and scheduling software. If a tool is genuinely holding you back, we'll tell you plainly.

What businesses are NOT a good fit?

If nothing in your week repeats — no calls to answer, no orders to process, no follow-up to chase — there may not be enough for a system to do yet. We're also not a fit if you're looking for a website, SEO, or paid ads — we build operational systems, not marketing.

It depends on scope, and we won't give you a number until we understand your operation. What we can promise: you'll get a specific figure after the discovery call — not a range, not 'it depends.'

What happens after the system goes live?

We stay on it. Pelagova is a monthly partnership — we monitor your systems, tune them as your business changes, and fix anything that isn't performing. You can reach us directly with any issue, any time. That's what the monthly relationship covers.

Accepting Select Engagements

Intelligence, applied
to your business.

Pelagova brings AI to small businesses — answering customers, booking work, chasing invoices, syncing your store with your suppliers, and killing the manual work in between. If it eats your time, we build a system that does it. Built around how you already operate.

Live in 2–3 weeks

Works nights & weekends

Built around your operation

Live · systems running

Missed Call · 1:37 PM

Texted back in seconds → qualified → booked Thu 9:30 AM

✓ Job on your calendar

Reviews · 4:20 PM

Job closed → review request sent to the customer

★★★★★ posted by dinner

Collections · 8:46 PM

Invoice #241 · friendly reminder sent automatically

✓ Paid the next morning

Store Sync · 2:14 AM

14 orders → supplier notified → inventory updated

✓ Nothing retyped by hand

Different systems · one operation · zero manual work

Common Projects

Missed call recovery AI answering & scheduling Store ↔ supplier sync Lead follow-up automation Inventory & order automation Dispatch workflow systems Customer reminders & confirmations Online review generation Paperwork & data entry killers Collections follow-up CRM setup & automation Back-office AI assistants

Watch It Happen

One workday, running itself.

Live · one workday

7:05AM

Elapsed · 0h 00m

✓Zero minutes of your time

→ 7:05 AM

The overnight lead is already handled.

Someone filled out your form at 11:48 last night. The AI answered, qualified them, and queued a quote — before your first coffee.

→ 1:37 PM

A missed call gets rescued.

You were on a job. The AI texted back in seconds, qualified the caller, and booked them for Thursday at 9:30.

→ 4:20 PM

Job done → review requested.

The moment the job closes, the customer gets a review link. Five stars, posted by dinner.

✓ 8:46 PM

Invoices chase themselves.

The reminder for the open invoice went out tonight. It gets paid in the morning. You never thought about it.

The Problem

Most small businesses are losing revenue they don't even know about.

A missed call at 7pm. A lead that never got a follow-up text. An estimate nobody chased. An order retyped by hand into a second system. A review that was never requested. That's money that left the business quietly.

The problem isn't the market. It's the gaps in the operation. Pelagova closes those gaps — with systems that run whether you're on a job site or not.

of callers won't leave a voicemail — they hang up and call the next business on Google.

Source: Numa, State of Local Business

Slow follow-up kills conversion.

Leads contacted within 5 minutes are 21× more likely to convert than those followed up after 30 minutes. Most businesses don't follow up until the next day.

Manual work is a hidden cost.

Every hour your team spends on scheduling, reminders, and follow-up is an hour not spent on billable work — and it compounds every single week.

Run Your Numbers

What are missed calls costing you?

Drag the sliders to match your business. Most owners have never actually done this math.

Calls you miss per week 6

After hours, on a job, both hands busy — count them all.

Average job value $350

Your typical ticket, not your biggest one.

Calls you'd win if answered 30%

They called you — a good share of these close.

Revenue walking away

$2,700

per month

≈ $32,700 a year

An estimate from your own numbers — the discovery call maps where it's actually happening.

How We Do It

Start with the thing that hurts.

Every business leaks somewhere different. Pick yours — this is what we'd build and run for it. Not software you figure out. A system built around your operation.

What we build for it

How It Works

From gap to deployed — in three steps.

A defined process. No overpriced discovery phases. You'll know exactly what we're building before we build it.

Diagnose

We walk through your operation and find exactly where you're losing money — missed calls, slow follow-up, manual work that should be running automatically.

Deploy

We build the systems and wire them into how you already work. Agents, automations, and workflows — live and producing results before the month ends.

Scale

We monitor, optimize, and expand as your business grows. The systems improve. Your overhead doesn't grow with your revenue.

Who We Serve

Built for businesses that run on operations.

If your business depends on answering calls, booking jobs, following up on leads, and keeping customers happy — Pelagova builds the systems that make that happen automatically.

Primary Market

Home Services

HVAC · Plumbing · Electrical · Roofing · Landscaping · Cleaning

Never miss another service call
Instant lead follow-up — 24/7
Automated scheduling & confirmations
Review generation after every job
Dispatch workflow automation
Collections and invoice follow-up

Professional Services

Law Firms · Insurance Agencies · Accounting · Financial Advisors

Lead qualification and intake agents
Automated client onboarding
Document processing workflows
Client follow-up and retention

Healthcare

Nursing Homes · Home Care · Assisted Living · Medical Practices

Admissions & intake automation
Patient communication workflows
Staffing & scheduling systems
Collections and follow-up agents

How We Work

Not software you buy. A system we run with you.

Pelagova is a monthly partnership, not a one-time install. We monitor your systems, tune them as your business changes, and pick up when something needs attention. If it isn't performing, we fix it — that's what the monthly relationship covers, every month.

FAQ

Common questions.

Straight answers. If something isn't covered here, ask us directly.

Get Started

See what's costing you revenue.

In 30 minutes, we'll walk through your operation, find where you're losing time and money, and show you exactly what we'd build to fix it. No pitch. No fluff. Just a specific conversation about your business.

Response within 24 hours

No obligation

Specific to your business — not a generic demo

What happens next

We review your submission

Same day.

Schedule a discovery call

30 minutes, on your schedule.

Walk through your operation

We find the gaps together.

You receive a specific proposal

Scope, timeline, and cost. No vague estimates.

Intelligence, applied
to your business.

One workday, running itself.

The overnight lead is already handled.

A missed call gets rescued.

Job done → review requested.

Invoices chase themselves.

Who's answering your phone right now?

Most small businesses are losing revenue they don't even know about.

Slow follow-up kills conversion.

Manual work is a hidden cost.

What are missed calls costing you?

Start with the thing that hurts.

From gap to deployed — in three steps.

Diagnose

Deploy

Scale

Built for businesses that run on operations.

Home Services

Professional Services

Healthcare

Not software you buy. A system we run with you.

Common questions.

See what's costing you revenue.

Message received.

Intelligence, appliedto your business.

One workday, running itself.

The overnight lead is already handled.

A missed call gets rescued.

Job done → review requested.

Invoices chase themselves.

Who's answering your phone right now?

Most small businesses are losing revenue they don't even know about.

Slow follow-up kills conversion.

Manual work is a hidden cost.

What are missed calls costing you?

Start with the thing that hurts.

From gap to deployed — in three steps.

Diagnose

Deploy

Scale

Built for businesses that run on operations.

Home Services

Professional Services

Healthcare

Not software you buy. A system we run with you.

Common questions.

See what's costing you revenue.

Message received.

Intelligence, applied
to your business.